Patient Scheduling
Patient scheduling is a cornerstone of front office management.
It includes organizing appointments, sending reminders, and making confirmation calls to ensure patients arrive on time and services run without disruption. By streamlining appointment management, front office services help reduce no-shows, optimize provider time, and maintain smooth daily operations. The result is improved efficiency for the healthcare facility and a more positive, hassle-free experience for patients.
Verification of Insurance
We take the complexity out of insurance verification. Our front office management team carefully confirms patient eligibility, secures pre-authorizations, and validates coverage details before care is . By managing these tasks proactively, we help healthcare providers reduce claim denials, accelerate reimbursements, and maintain financial stability. Patients also benefit from a seamless experience, receiving timely care without unnecessary delays or billing surprises.
Patient Communication & Support
American Health Central enhances patient engagement with professional communication services, including appointment reminders, follow-up calls, and inquiries management. Our responsive front office team ensures patients feel supported, informed, and valued—improving satisfaction and strengthening provider-patient relationships.
Billing Coordination
We bridge the gap between front office operations and billing by ensuring accurate documentation, coding readiness, and smooth claim submission. Our experts monitor every step to reduce errors and denials, keeping revenue cycles healthy while providers stay focused on patient care.
Administrative Support & Record Management
From managing paperwork to updating patient records, our front office team provides reliable administrative support. By using advanced software and streamlined processes, we help practices reduce inefficiencies, maintain compliance, and deliver better overall patient experiences.